Everything You Need to Know
We understand that trusting someone with your beloved pet is a big decision. Whether you are planning for your dog to be part of your wedding day or need reliable care while you are away, you may have questions about how our services work. We’ve answered some of the most common questions below, but if there is anything else you would like to know, we are always happy to help.
Wedding Chaperone FAQs
Q: Can my dog walk down the aisle?
A: Yes! We can guide your dog during the ceremony, so they walk safely and confidently. We tailor our approach to your dog’s personality, ensuring they feel calm and happy during the big moment.
Q: What if my dog gets nervous around crowds or noise?
A: Every dog is different, and we adapt our care to their needs. From familiarisation visits to calming techniques and comfort breaks, we
ensure your dog feels safe, relaxed, and stress-free throughout the day.
Q: Do you handle multiple dogs at one wedding or household?
A: Yes! We can care for multiple dogs from the same household or wedding. Each dog receives individual attention and supervision. Extra charges may apply depending on the number of dogs and level of care required (If we require a second chaperone
Q: Do you provide treats, outfits, or props?
A: We can bring treats and comfort items. You’re welcome to provide special items for photos or the ceremony, and we’ll make sure your dog is comfortable wearing them.
Q: Are you insured and trained?
A: Absolutely! We are fully insured and first aid trained. For weddings, we have completed a CPD-accredited course in wedding dog care. For general pet sitting, we follow the same professional standards to ensure your pet is safe and happy.
Q: Can my dog stay with you if I need to step away from the
wedding?
A: Yes! We can supervise your dog at the venue, provide comfort breaks, or take them home if needed. You can enjoy the celebration knowing your dog is safe, calm, and happy.
Q: How far in advance should I book a wedding dog chaperone?
A: We recommend booking as early as possible, ideally 6-12 months before your wedding. This allows time for consultations, familiarisation visits, and planning to ensure your dog is fully comfortable on the day.
Q: What services do you offer for everyday pet sitting?
A: We provide daytime visits, overnight stays, holiday care, medication administration, feeding, exercise, playtime, and companionship. Services are personalised to your pet’s routine and personality.
Q: Can you care for anxious, elderly, or special needs pets?
A: Yes! We adapt our approach to suit nervous, elderly, or special needs pets. This includes extra reassurance, calm handling, and administering medication if required.
Q: Do you provide updates while I’m away?
A: Yes! We send photos and messages to keep you updated on your pet’s wellbeing, whether it’s for everyday care or wedding supervision.
Q: How do bookings and payments work?
A:
Pet Sitting: A 50% security payment reserves your booking, with the remaining balance due one month prior to the service. This applies to daytime visits, overnight stays, and holiday care.
Weddings: A 30% deposit secures your wedding dog chaperone booking, with the remaining balance due one month before the wedding.
Payments can also be spread out over time as long as the full amount is received by the due date. We understand that weddings and pet care can be a significant expense, and we are happy to work with you to make payments manageable.
Click here for more information on booking.
Q: Which areas do you cover?
A: We provide services across Northamptonshire, Leicestershire, Lincolnshire, and surrounding areas. If you’re unsure whether we cover your location, check our service areas or just drop us a message.
Pet Sitting FAQs
Q: Why choose pet sitting instead of kennels?
A: Many pets are happier and more relaxed in the comfort of their own home. Staying in familiar surroundings helps reduce stress, maintain their normal routine and allows them to receive personalised care and individual attention while you’re away.
Q: What pets do you care for?
A: We provide professional care for dogs, cats, rabbits, and a variety of small animals. If you have another type of pet, please get in touch and we’ll be happy to discuss your requirements.
Q: What pet sitting services do you offer?
A: We offer:
• Overnight pet sitting
• Day sitting
• Drop in visits
• Puppy visits
• Small animal care
• Pet taxi services
Every service is tailored to your pet’s individual personality, routine and needs.
Q: Do you stay overnight in my home?
A: Yes. Our overnight pet sitting service allows your pets to remain in the comfort of their own home while receiving personalised care, companionship, and supervision throughout the night.
Q: Can you administer medication?
A: Yes. We are happy to administer medication according to your instructions. Please provide full details before your booking so we can ensure your pet receives the care they need.
Q: Will you follow my pet’s normal routine?
A: Absolutely. We understand how important routine is, especially for puppies, senior pets and anxious animals. We will always try to follow your pet’s normal feeding, walking, sleeping and exercise routine as closely as possible to help them feel comfortable, settled and happy while you’re away.
Q: Will I receive updates while I’m away?
A: Yes. We will send regular updates and photographs so you can relax knowing your pets are safe, happy and well cared for.
Q: Are you insured and qualified?
A: Yes. Snuggle Sitters is fully insured, DBS checked and Pet First Aid trained, giving you complete peace of mind while your pets are in our care.
Q: Do you offer a meet and greet before the booking?
A: Yes. We like to arrange a meet and greet before your first booking whenever possible. This gives us the opportunity to meet you and your pets, discuss their routine, answer any questions, and ensure everyone feels comfortable before your booking begins.
Q: Can you care for nervous, elderly, or special needs pets?
A: Yes. Every pet is different, and we tailor our care to suit their individual personality and needs. We are happy to care for nervous, elderly or pets requiring additional support, medication or a little extra patience and reassurance.
Q: How do I book?
A: Simply complete our booking form or get in touch by phone, WhatsApp, or email. We’ll discuss your requirements, arrange a meet, and greet where appropriate and confirm your booking once your security payment has been received.
Q: Why choose Snuggle Sitters?
A: At Snuggle Sitters, we believe pets are family. Every service is tailored to your pet’s individual personality, routine, and needs, ensuring they receive the same love, patience and care we would want for our own pets. From regular updates and personalised care to trusted companionship while you’re away, our aim is simple: To give you complete peace of mind, knowing your pet is safe, happy and loved, because they’re never just pets. They’re family.